So, yesterday I was trying to clean up some subscriptions, and there was this one service, “Ask Mr. Robot”, that I wanted to cancel. I figured it would be a piece of cake, but boy, was I wrong.
First, I logged into my account on their website. I poked around for a while, looking for something like “Subscription Settings” or “Cancel Subscription”. I mean, that’s how it usually works, right? But nope, nothing. I checked under “Account,” “Billing,” even the damn FAQ, but it was like they were hiding the cancellation button on purpose.
Next, I thought, “Okay, maybe I need to contact support.” Usually, there’s a live chat or an email address, but not on this site, it seems. Their “Contact Us” page had a form, but it’s quite complex and have so many blank space for me to fill in. I just want to cancel the damn thing. I don’t have all day to fill the form with loads of information.
Then I tried to call them. I found their phone number on their website, and I called, but there’s no one picking up the phone. This is so frustrating.
Feeling defeated, I went back to the website. I decided to dig deeper into the account settings again. After clicking around like a madman, I finally found a hidden section called “Membership Details” or something like that. And guess what? There it was, a tiny, barely noticeable link that said “Cancel my membership”. I almost missed it!
I clicked it, expecting a simple confirmation, but oh no, that would be too easy. They hit me with a survey, asking why I was leaving. “Are you sure?” “Did you find the service too expensive?” “Did you encounter any technical issues?” I just selected “Other” and typed in “Too hard to cancel.”
Finally, after answering all those questions, I got a confirmation that my subscription was canceled. They even sent me an email to confirm it. I double-checked my account, and it said “Subscription: Inactive”. Phew, it was finally over!
I am so glad that I can cancel it. So, guys, if you are trying to cancel, try to call them, and if not working, you can use this method to get rid of it. What a headache!
Here’s what I did, step by step:
- Log in to your account.
- Go to “Account” or something like that.
- Look for a hidden section called “Membership Details.”
- Find the tiny “Cancel my membership” link.
- Fill out the survey (if you have to).
- Confirm the cancellation.
Good luck, and may your cancellation process be smoother than mine!